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Health Insurance Carrier Network Information

BlueCross BlueShield of Tennessee and Cigna, our health insurance carriers, administer our network options. Both carriers offer expansive networks.

You choose from one of three networks:

Provider Networks

The right provider network for you and your family's health needs is an important decision. Check the networks carefully for your preferred doctor or hospital when making your selection.

Each network has its own doctors, hospitals and other healthcare providers. You may find yours listed under more than one network..

You can find out if your providers are in the networks as follows:

  1. Call carriers' member services:
    1. BlueCross BlueShield of Tennessee — 800.558.6213
    2. Cigna — 800.997.1617
  2. Search for your providers online through the carriers’ websites:
    1. BlueCross BlueShield of Tennessee (Network S)
    2. Cigna LocalPlus or Open Access Plus
  3. Download a PDF of the provider directory:
    1. BlueCross BlueShield of Tennessee Directory
    2. Cigna LocalPlus Directory
    3. Cigna Open Access Plus (monthly surcharge applies)

      NOTE: The information in the printed directories is only 100 percent accurate the day it is sent to print. Providers and facilities in the carriers' networks can change. You can find the most up-to-date information by doing an online search or calling member services.
  4. Download a PDF of participating network hospitals:
    1. BlueCross BlueShield
    2. Cigna LocalPlus
    3. Cigna Open Access Plus (your premium will be $40 or $80 more each month)

      NOTE: This information is effective 9.28.16 and subject to change. You can find the most up-to-date information by calling the carrier directly or doing an online search.

For Cigna, accurate provider information for the two Cigna networks is only available here on the Partners for Health website or at cigna.com/stateoftn.

Covered Services

The carriers' covered services are generally the same whether you choose BlueCross BlueShield or Cigna. For some procedures, different medical criteria may apply based on the carrier you select. For detailed information on covered services, exclusions and how the plans work, view the insurance carriers' member handbooks, available on the Benefits Administration website.